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Senior Business Analyst - Resolute Technology Solutions

Senior Business Analyst – Job Description

Resolute Technology Solutions is adding a Senior Business Analyst to our Professional Services team. This role will require a combination of skills including Business Analysis and most importantly – a consultative approach to working with clients. You will need to have a strong work ethic, a positive attitude and the ability to listen, allowing you to efficiently decipher client needs. This is a very independently driven role, so if micro-management is your thing - we are not the right place for you! 

What you will be responsible for: 

  • Perform necessary requirements investigation, analysis and evaluation to determine project feasibility
  • Assist to develop project cost and benefit estimates to establish project
  • Develop solution alternatives leading to recommendations for new applications, technology installations or changes to existing ones 
  • Analyze existing systems to understand both the business domain environment that the systems support and the technical environment in which they operate
  • Perform impact analysis on the changes to existing systems and processes 
  • Work on both business and technology projects 
  • Perform package (software) selection process
  • Write technical support documentation 
  • Assesses technical risks relative to software design and processes 
  • Documents requirements for the business and IT processes 
  • Create and execute the Request for Proposal process for IT solutions 
  • Develops time schedules, conversion and test procedures for all aspects of the system (from manual through to automated processes) 
  • Capable of using Project Management methods to manage smaller to medium projects 
  • Monitors, instructs and assigns work components to other staff where instructed/required
  • Perform programming activities as required (i.e.: writing database queries)
  • Participate in business process reengineering (innovation or improvement) studies as required/requested to meet defined business objectives (increased quality, reduced cycle times, reduced cost)
  • Active involvement in establishing technical strategy and direction 
  • Provide leadership within the group to advance delivery services capabilities by contributing to the continual improvement of methods, tools and techniques that are related to the analysis function (e.g.: business processes reengineering, business case development)
  • Performs other special projects/services as assigned for the company and/or its Clients
  • Support other RTS team members with knowledge sharing, brainstorming, coaching, collaboration, etc. as requested or required
  • Demonstrate the principles of exceptional customer service with a focus on critical thinking and effective communication that supports anticipating customer needs

What you bring to the table:

  • Post-Secondary Degree, Certifications or equivalent work experience as a Business Analyst focused on Information Technology
  • 10 – 15 years of experience with a combination of business analysis focused work.
  • Strong analytical and problem-solving skills
  • Strong business judgment and common sense
  • Initiative and a passion to deliver results that make a difference
  • Proven ability to perform in a fast paced and demanding environment
  • Mastery of Microsoft Office Products, including MS Project and Excel

What RTS gives back to you:

  • A collaborative and creative work environment that truly values and cares about their employees as people
  • Bonus Program
  • Comprehensive benefits package
  • Training and education opportunities
  • A fun and inclusive team building environment

If you have any questions, please contact our resident Senior Talent Acquisition Specialist - This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our Career Page for more opportunities! We are not able to hire (or sponsor) out-of-country applicants that do not have a current Permanent Resident Status or Work Visa.

 

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